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Customer Relations Executive | AFGRE | Dubai - Al Futtaim Group

Real EstateAl-Futtaim Group Real Estate (AFGRE) is responsible for the development and operations of Al-Futtaim’s real estate businesses across the Middle East and North Africa which includes:Dubai Festival City, a 520 hectare waterfront mixed use community, opened in 2005.Cairo Festival City, a 290 hectare mixed use development, opened in DeceMDer 2013. .Doha Festival City, comprising 433,847 sq m (land) + 250,000 sq m (GLA), IKEA opened in March 2013.Under Development: - Al Diriyah Festival City, Riyadh, Saudi Arabia: 260,000 sq m- Muscat Festival City, Oman: 100,000 sq m- Casablanca Festival City, Morocco: 120,000 sq m DFC City ManagementDubai Festival City is a 1300 acre, premier waterfront urban community that has been designed to capture the ground breaking 21st Century spirit of Dubai. It offers a rich and vibrant living experience that interconnects the finest, easily accessible:- Shopping - Festival Centre - Dining - largest F&B offering in Dubai - Entertainment &Leisure - Residential Community - Villas, apartments &duplexes - Schools - Two international schools - Hospitality - InterContinental and Crowne Plaza Hotels - Commercial Offices- Automotive - Infrastructure - 24/7 City Management An established creekside mixed use destination, developed by Al-Futtaim Group Real Estate (AFGRE), Dubai Festival City offers an unrivalled community lifestyle with modern luxury, comfort and convenience. Dubai Festival City is formed by three distinctive districts; Marsa Al Khor, Festival Centre and Al Badia which are connected by an impressive 30 kilometre internal road network and a wide creekside promenade.Distinctive residential communities will provide homes to over 50,000 residents living in 20,000 apartments, townhouses and villas. All residential areas are available for sale and lease for individuals and wealth funds. For more information, click here. In addition, 50,000 office personnel will work daily at Dubai Festival City. For more information on office leasing available at Dubai Festival City, click hereWith easy access via the 13 lane Business Bay Crossing, Airport Tunnel and the 12 lane Garhoud Bridge, and situated only two kilometres from Dubai International Airport, Dubai Festival City’s unique waterfront setting will deliver vibrancy and a sense of place to Dubai’s landscape. About the Position
As part of Residential team, you will be responsible for ensuring the customer journey through the buying process of residential property at Dubai Festival City to ensure complete customer satisfaction.

You will be reporting into the Customer Relations Manager and be the primary contact for the customer from the reservation stage in the process to the final handover of property.

This position is an integral part of the continuous improvement efforts of the residential team and vital to the reputation of AFGRE and Al Futtaim in upholding and improving customer service standards.
About You
We are looking for someone who does experience in a similar role within the real estate industry.  Customer Service experience is a must and the ability to deal with high volume of administrative tasks.

In order to be successful, you would need to possess strong communication skills. This role would require a polite but assertive attitude.  We are looking for someone with a passion for excellence and delivery.

Job Details

Date Posted: 2015-03-05
Job Location: United Arab Emirates
Job Role: Customer Service
Company Industry: Real Estate

Preferred Candidate

Career Level: Mid Career

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اليوم - الإمارات - دبي - بيت.كوم
Loss Prevention Specialist (Retail) | Qatar Duty Free | Doha - Qatar Airways

About Your Job:

Identify areas of QDF that are susceptible to business risk and loss, implement Loss Prevention best practices, SOP's and techniques to help maximise company profitability. Implementation of Fraud Management rules and queries and thorough analysis of trends and exceptions for the speedy detection and intervention of dishonesty.

Working in close liaison with the QDF HR team to collate information, gather evidence and conduct formal security investigations into all acts of dishonesty, negligence and breaches of procedure. Create and implement Loss Prevention training programmes for all levels of staff across all areas of QDF.

Accountabilities:

 

Operational
* Support in the development and implementation of Loss prevention strategy and plans for all areas of the Qatar Duty Free business
* Oversee the Fraud Management system, Implementing Rules and queries that alert the business to dishonesty activity
* Review suspicious EPOS activity through the use of data analytics, trends and exception reporting, conducting investigations into alleged dishonesty and escalation of operational non-compliance to the relevant department Manager
* Detect areas of business risk particularly those vulnerable to loss, implement Loss Prevention practices to maximise company profitability and minimise risk.
* Work with key stakeholders on Projects & the development of best practice relating to Loss Prevention
* Develop and introduce Loss prevention/security SOP's and work instructions
* Professional evidence and information gathering into all acts of theft, negligence and breach of security procedures
* Liaison with QDF HR for investigations into all security related incidents
* Work with the wider QDF security team to introduce operational compliance audits to validate that SOP's and best practice are adhered to, liaison with operations and security management for any non-compliance identified
* Promote a Loss Prevention culture through building sound and strong working partnerships with all departments of QDF including, retail, food and beverage and distribution amongst others
* As and when required support in the supervision of contracted guarding services ensuring the service provided is in line with QDF requirements.

Develop, maintain and deliver Loss Prevention & security training programmes applicable to all areas and individuals of the QDF business

 

Management
* Manage Security Officer and CCTV operators during security investigation and evidence gathering
* In Security Managers absence supervise and manage the security team and external guarding contracts

Leadership
*  Drive Loss Prevention culture across QDF
* Lead the Security officer, Security supervisors and CCTV operators in detection and evidence gathering of security related issues and dishonesty

Development
* Take responsibility for own ongoing personal development and growth of expertise.
* Train and develop other employees, for proper succession planning and risk management.
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Train Qatari staff in the duties above.

 

 

Job Details

Date Posted: 2015-03-05
Job Location: Qatar
Job Role: Safety
Company Industry: Safety/Environment

Preferred Candidate

Career Level: Management

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اليوم - قطر - قطر - بيت.كوم
WEB Designer / UX Designer - VeriPark Gulf

Designing and developing user interfaces for web applications, mobile apps and tablet apps.
 

Job Details

Date Posted: 2015-03-03
Job Location: Ajman, United Arab Emirates
Job Role: Technology/IT
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree / higher diploma

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اليوم - الإمارات - دبي - بيت.كوم
System Analyst - R Holding Group

• Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing university management systems.
• Identify opportunities that can improve efficiency of business processes.
• Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our Financial and administration systems
• Coordinate application development for multiple projects.
• Assist in troubleshooting software application issues.
• Assist in managing an outsource relationship for 3rd party application development and programming consultants.
• Assist network administrator with application installation and testing.
• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
• Analyse data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.
• Provides assistance and advice to business users in the effective use of applications and information technology.
• Provide programming for some in-house IT projects.
• Provide SQL administration in live and test environments.
• Write technical procedures and documentation for the applications including operations, user guide, etc.
• Use ASP or ASP.NET for server-side development
• Use VBScript, Microsoft Visual C+, or a similar application for data-intensive client-side programming
• Manage and maintain MS SQL databases
• Manage and maintains UMS source code with regular backups.
• Write functional and design specifications for web applications
• Produce technical documentation for new and existing applications.
• Verify database and data integrity.
• Participate in weekly meetings with the IT network team to discuss progress and issues to be resolved, and report progress on a weekly basis to the IT Manager.
• Assist in the creation of the system design and functional specifications for all new development projects.
• Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.

Job Details

Date Posted: 2015-03-05
Job Location: Ajman, United Arab Emirates
Job Role: Technology/IT
Company Industry: Education, Training, and Library

Preferred Candidate

Career Level: Mid Career

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اليوم - الإمارات - دبي - بيت.كوم
System/Network Administrator - R Holding Group

• Deploy and manage the antivirus system for the campus--managed centralized
• Design and implement an overnight backup strategy for the following.
• Domain Controllers [AD, GPO, DNS, DHCP]
• MS SQL Databases
• Image and system state backup for third party applications
• Manage Rack mounted Hardware /HP/Dell/IBM
• Manage online services
• Server Virtualization experience
• Experience in web services
• Management of the Domain Controller, user accounts and GPO for users [staff and students]
• Management of setup experience in Exchange server for students and CUCA employee emails
• Manage the College Management System [registration application, course distribution, attendance for students and staff, class applications, and faculty class management system]
• Manage backups of all servers and databases.
• Manage subordinators on helpdesk [inquires and complains management]
• Manage the Helpdesk System / Ticketing System for Helpdesk Team
• Manage and setup NAS and SAN storage
• Maintain all backups and archives on storage
• Responsible for all servers in server room
• Coordinate with support staff to update inventory system

Job Details

Date Posted: 2015-03-04
Job Location: Ajman, United Arab Emirates
Job Role: Technology/IT
Company Industry: Education, Training, and Library

Preferred Candidate

Career Level: Mid Career

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اليوم - الإمارات - دبي - بيت.كوم
SHAREPOINT DEVELOPER / SENIOR INFOPATH - VeriPark Gulf

This person is expected to have the following qualifications:
- Minimum 5 years of experience
- Experience in developing InfoPath solutions
- Experience in WWF solution
- Experience in Sharepoint application development

Job Details

Date Posted: 2015-03-03
Job Location: Ajman, United Arab Emirates
Job Role: Technology/IT
Company Industry: Information Technology

Preferred Candidate

Career Level: Mid Career
Degree: Bachelor's degree / higher diploma

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اليوم - الإمارات - دبي - بيت.كوم
Sales Coordinator - Jotun

Provide sales administration support to the Protective Coatings and Marine Sales departments by assisting sales team in their daily activities in order to increase sales team efficiency

Handle daily sales correspondences, compiling of sales proposals, quotations, tenders, bids, proper filing system and other ad hoc queries to ensure full support is provided to sales team and customers

Support sales team in outstanding collections by attending to inquiries and constantly follow up with customers

Act as a mid-point between: Sales Managers of Protective Coatings/Marine, sales team Customer Service Department and other departments by communicating the required information clearly to ensure all parties are provided with required information to accomplish assigned tasks in a timely manner.

Job Details

Date Posted: 2015-03-01
Job Location: Dubai, United Arab Emirates
Job Role: Support Services
Company Industry: Manufacturing and Production

Preferred Candidate

Career Level: Mid Career

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أمس - الإمارات - دبي - بيت.كوم
Executive Chef - Commercial Catering

• Train and manage kitchen personnel and supervise/coordinate all related culinary activities; • Estimate food consumption and requisition or purchase food; • Select and develop recipes; • Standardize production recipes to ensure consistent quality; • Establish presentation technique and quality standards; • Plan and price menus; • Ensure proper equipment operation/maintenance; • Ensure proper safety and sanitation in kitchen. • May cook selected items or for select occasions. • Oversee special catering events and may also offer culinary instruction and/or demonstrate culinary techniques. • Directly supervises kitchen personnel with responsibility for hiring, discipline, performance reviews and initiating pay increases.

Job Details

Date Posted: 2015-03-02
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Support Services
Company Industry: Catering/Food Services/Restaurants; Hospitality/Tourism/Travel; Facilities Management

Preferred Candidate

Career Level: Management
Gender: Male

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أمس - الإمارات - دبي - بيت.كوم
Arabic Speaking Service Advisor | Al Futtaim Automotive | UAE - Al Futtaim Group

Job Details

Date Posted: 2015-03-02
Job Location: United Arab Emirates
Job Role: Support Services
Company Industry: Automotive

Preferred Candidate

Career Level: Mid Career

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أمس - الإمارات - دبي - بيت.كوم
Vehicle Preparation Agent (Car Washer) X4 | Hertz - Al Futtaim Group

AutomotiveAl-Futtaim is regarded as a pioneer in the region’s automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business: - Passenger and commercial vehicles sales- Manufacturing agricultural vehicles- Construction equipment sales and service - Used car sales- Rental and leasing HertzHertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world. The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.About the Position
As part of our Rental Team, you will be responsible in checking the damage/s of all vehicles subject for car washing and must ensure that cars in the bay must be vacuumed and well cleaned as per the Hertz quality standards and procedure.

You will be part of our Hertz operations based in Dubai, reporting to the Managed Transport Manager. You are also required to ensure that the cleaning area is neat and tidy.  Make sure also that round ups for the yard cleaning is followed as per the given schedule.
About You
You should have at least high school diploma or equivalent. You are expected to communicate in English to an adequate level and must have attention to details.

You should also be able to display customer focus with the ability to demonstrate a positive, enthusiastic and friendly attitude while being able to deal with the customers.

Job Details

Date Posted: 2015-03-04
Job Location: United Arab Emirates
Job Role: Support Services
Company Industry: Customer Service

Preferred Candidate

Career Level: Mid Career

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أمس - الإمارات - دبي - بيت.كوم

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